The Magnetism & ROI of Connected Customer Experiences
Connected experiences are synchronized customer interactions across different platforms, devices, and environments that create an integrated experience. Connected experiences weave together digital and real touchpoints, picking up the thread exactly where a user last left off in their journey.
Omnichannel messaging is the word we use to describe what it means to create these connected experiences. Our 2024 State of Customer Engagement report details the value of an omnichannel approach with your engagement strategy.
In this webinar, OneSignal's Chief Revenue Officer Josh Wetzel will delve into the ROI of connected experiences and detail the most impactful optimizations you can make to your engagement strategy to achieve them.